Crystal Hearth Privacy Policy
At Crystal Hearth, accessible via our online platform, we are committed to protecting your privacy. This Privacy Policy explains how Crystal Hearth collects, uses, discloses, and safeguards your information when you visit our website, engage with our daily health blog content, personalized wellness recommendations, lifestyle upgrade guides, curated product suggestions, interactive user feedback forums, virtual wellness workshops, and expert Q&A sessions. We are dedicated to providing a secure and trustworthy environment for our community of adults aged 35+, focusing on digital wellness and lifestyle.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Data: This includes information you voluntarily provide to us when you register for an account, subscribe to our newsletters, participate in forums, enroll in workshops, or engage in Q&A sessions. This may include your name, email address, demographic information (such as age range), and any other information you choose to share in feedback or communications.
- Usage Data: We automatically collect information about how you access and use our online platform. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
Crystal Hearth uses the collected data for various purposes:
- To provide and maintain our online platform and its services.
- To deliver daily health blog content, personalized wellness recommendations, and lifestyle upgrade guides.
- To curate and suggest relevant products to enhance your wellness journey.
- To allow you to participate in interactive features of our service, such as user feedback forums, when you choose to do so.
- To manage your participation in virtual wellness workshops and expert Q&A sessions.
- To notify you about changes to our service.
- To provide customer support and respond to your inquiries.
- To monitor the usage of our service and improve its functionality and user experience.
- To detect, prevent and address technical issues.
- To conduct research and analysis to improve our offerings and develop new features, all while ensuring your privacy is respected.
Disclosure of Your Information
We may disclose your personal information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: Crystal Hearth may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Crystal Hearth; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
- Business Transfers: If Crystal Hearth is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Security of Your Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement various security measures, including encryption and access controls, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Data Protection Rights (GDPR and Other Laws)
Depending on your location, you may have the following data protection rights:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided below.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 (referred to as "Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by mail at:
Crystal Hearth
1776 Frostbite Way, Suite 200
Anchorage, AK 99501, USA